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Delivering a Secure BYOD Policy for Healthcare Providers

9 May, 2023

Bring Your Own Device (BYOD) policies have become increasingly popular in recent years, as more and more organizations recognize the benefits of allowing employees to use their own devices for work purposes.

In the healthcare industry, where professionals are often required to access sensitive patient information, implementing a BYOD policy can be particularly challenging.

However, with the right planning and implementation, personal devices can be an effective way to increase productivity and flexibility among healthcare professionals, without jeopardizing  the security and confidentiality of

Keys to a Secure BYOD policy for healthcare professionals

  1. Define the purpose and scope of the BYOD policy

The first step in designing a BYOD policy is to clearly define its purpose and scope. This should include outlining the types of devices that are allowed under the policy, such as smartphones, tablets, and laptops, as well as the specific functions that employees are allowed to perform on those devices. For example, healthcare professionals may be permitted to access patient information, but not to download or save that information onto their personal devices.

It is also important to define the specific roles and responsibilities of employees and management under the policy. This should include guidelines for reporting lost or stolen devices, updating software and security settings, and handling any potential data breaches.

  1. Assess security risks and develop appropriate safeguards

One of the biggest concerns with implementing a BYOD policy in healthcare is the risk of security breaches. Healthcare professionals may access sensitive patient information on their personal devices, which could potentially be lost or stolen. To mitigate these risks, it is important to conduct a thorough risk assessment and develop appropriate safeguards.

Some possible safeguards include:

  • Requiring all devices to have a password or PIN code for access
  • Implementing encryption to protect data in transit and at rest
  • Installing remote wipe capabilities to allow devices to be erased in the event of loss or theft
  • Requiring all devices to have anti-virus and anti-malware software installed
  • Restricting access to certain types of data based on an employee’s role or level of authorization
  • Requiring employees to sign a confidentiality agreement outlining their responsibilities with regard to patient data

However, for BYOD programs, the biggest challenge is enforcing all of the above on an employee or third-party-owned devices. Your IT team needs the right solution to give them admin rights over untrusted devices.

  1. Train employees on the policy and best practices

Once the BYOD policy has been developed, it is important to train employees on the policy and best practices for using their personal devices for work purposes. This should include training on security best practices, such as creating strong passwords and avoiding public Wi-Fi networks, as well as guidelines for accessing patient information and handling any potential breaches.

It is also important to ensure that employees are aware of their responsibilities under the policy, and that they understand the consequences of violating those responsibilities. This could include disciplinary action up to and including termination of employment.

  1. Provide technical support for employees

In order to ensure that employees are able to use their personal devices for work purposes effectively, it is important to provide technical support. This could include providing instructions for setting up devices to access work email and other applications, as well as troubleshooting any technical issues that arise.

It may also be helpful to provide a list of recommended devices and software that are compatible with the organization’s systems and security protocols.

  1. Monitor and evaluate the policy regularly

Finally, it is important to monitor and evaluate the BYOD policy on a regular basis to ensure that it is effective and meeting the organization’s needs. This could include conducting regular security audits to identify potential vulnerabilities, as well as soliciting feedback from employees on their experience with the policy.

By following these key considerations, healthcare organizations can design and implement a BYOD policy that enables healthcare professionals to work more flexibly and efficiently while maintaining the security and confidentiality of patient data.

Secure BYOD for the healthcare industry

ThinScale is a global leader in delivering secure and HIPAA-compliant BYOD for healthcare providers. Our software-defined solution allows IT teams to quickly configure and enforce a practical BYOD policy, in line with its cybersecurity posture, on employee and third-party-owned devices, without infringing on personal privacy rights.

Ger Adlum

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Secure Remote Worker

Turns personal Windows devices into a software-defined thin client for secure remote access and BYOD.

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Converts existing Windows devices into secure, centrally managed thin clients. 

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Optimizes the use of desktop infrastructure resources to maximize device performance across your estate. 

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