Work at home (WaH) deployments can incur a number of costs that may not be immediately obvious. For the employer, the WaH director, the CTO/CIO, really anyone in charge of a WaH program, reducing costs while maintaining an effective WaH solution is the goal. In this post we are going to be answering two main questions: What are the costs involved for employers when providing WaH enabled devices to employees? And what are the ways Secure Remote Worker can reduce these costs?
BYOD
ThinScale Technology – GDPR compliance
ThinScale Technology (ThinScale) engaged Coalfire Systems Inc. (Coalfire), a leading independent industry provider
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Shipping devices to new hires is a bad idea. Here’s a better one.
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5 reasons companies are abandoning USBs for WFH
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Carbon Neutral Call-Centers: Why it matters and how to achieve it.
Enterprises in every vertical are under pressure to reduce their carbon footprint and offset the environmental ripples of their operations.
Smashing the Ramp-Up, Part 1: Increase Capacity and Reduce IT Workload
Seasonal surges are par for the course in the BPO and contact center industries. In just a few weeks, the new agent headcount can go from a few hundred to a thousand. For the bigger BPOs, the numbers are even more staggering.
The Benefits of Work at Home/BYOD for Hiring Managers
It should come as no surprise to contact center human resources directors that one of the best recruiting benefits the work at home (WaH) agent model offers is hiring without geographic limitations. Couple that with allowing agents to use their own devices (BYOD), and you make the job even more attractive to prospective candidates.