Hybrid
ThinScale Customer Case Study – iQor
iQor is a managed services provider of customer engagement and technology- enabled BPO solutions. Read how IQor secured their remote workforce and reduced their onboarding times.
Work From Anywhere with ThinScale
Optimizing today’s distributed workforce The Work from Anywhere revolution has delivered a reduction in infrastructure costs and has granted organizations global access to talent. Not to mention the significant gains in productivity and reduced staff turnover. However, to capitalize on these benefits, organizations must solve the challenges in IT complexity, cost, and scalability that can … Read more
Everest Group Considers Increasing Role and Benefits of BYOD
Release Date: Friday, April 1st, 2022 Everest Group, the strategic research and global IT advisory firm, has released a vital thought paper on the opportunities and challenges presented by BYOD for contact centers: The Increasing Role of Bring Your Own Device (BYOD) in CXM –Trends, Challenges, and Opportunities. The report examines operational concerns raised by C-Suite executives from … Read more