How to Create Secure Virtual Workspaces for CX Providers
Virtual workspace security is a growing concern for CX providers as more and more companies turn to remote and hybrid work models. With a virtual workspace, employees have access to sensitive information and company assets from anywhere, potentially exposing them to...
4 proven ways CX providers can speed up the sale-to-seat process
How can a company get its committed agents up and running smoothly and quickly to ensure customer expectations are met? 1. Reduce workspace deployment time In remote working environments, downtime caused by delays in deployment inevitably leads to employee attrition,...
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