The CX and outsourcing sector is ever-changing, and Ryan Strategic Advisory has always had its finger on this industry’s pulse since 2017 with the CX Ombibus Survey. The aim is to gain and share insights into what the leaders in enterprises are thinking in terms of outsourcing, prioritization of technologies, and more.
In this recording, ThinScale welcomed guest speaker Peter Ryan, President and Principal Analyst at Ryan Strategic Advisory, to unpack the latest findings from the CX Omnibus Survey 2024!
What You’ll Learn:
- 2024 CX investment trends
- IT security & business continuity
- Outsourcer competitive advantages
Why You Should Watch:
- Keep up to date on the latest CX figures and investment motivations
- Learn how IT teams are improving their security while maintaining their business resilience
- Understand some of the key competitive advantages of outsourcers in 2024
